Privacy Policy
RCCG Rehoboth Assembly Calgary (“RAC”, “we”, “us”, or “our”) is committed to protecting the privacy, confidentiality, integrity, and availability of personal and organizational information entrusted to us. This Privacy Policy explains how we collect, use, protect, and manage information when you use our website, mobile applications, and related digital services.
1. Scope
This Privacy Policy applies to all users of RAC’s website, mobile applications, digital platforms, and services, including members, visitors, volunteers, contractors, and service providers who interact with our systems.
2. Information We Collect
We may collect the following categories of information:
- Personal identification information (e.g., name, email address, phone number)
- Membership or participation information
- Payment-related information (processed securely through authorized third-party providers)
- Communication data (emails, messages, contact forms)
- Technical data (IP address, device type, browser type, usage data)
3. Protected and Confidential Information
Certain information is classified as Protected Information or Confidential Information, including Personally Identifiable Information (PII). Such information is safeguarded in accordance with applicable laws and industry standards.
PII includes information that can identify an individual directly or indirectly, such as names, contact details, financial information, and other data linked to an identifiable person.
4. How We Use Information
We use collected information to:
- Provide and manage church services and programs
- Communicate with members and users
- Process donations and transactions securely
- Improve our website, apps, and digital services
- Maintain security, prevent fraud, and ensure compliance
5. Information Security
RAC implements administrative, technical, and physical safeguards to protect information against unauthorized access, disclosure, alteration, or destruction. These measures include:
- Access controls and authentication mechanisms
- Strong password and multi-factor authentication policies
- Encryption and secure transmission methods
- Regular monitoring and risk assessments
- Security awareness training
6. Access and Accountability
Access to personal and confidential information is restricted to authorized individuals based on legitimate operational needs. User credentials are unique and must not be shared.
7. Data Retention
Information is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Access may be revoked when information is no longer required.
8. Information Sharing
We do not sell or rent personal information. Information may be shared only:
- With authorized service providers under confidentiality agreements
- When required by law or regulatory authorities
- To protect the rights, safety, or integrity of RAC or others
9. Online Services and Communications
Emails, messaging, and online communications may be used to deliver services. Users should be aware that electronic communications may be retained as formal records.
10. Cookies and Analytics
Our website and apps may use cookies or similar technologies to enhance user experience, analyze usage, and improve services. You may adjust browser settings to manage cookies.
11. User Responsibilities
Users are responsible for safeguarding their login credentials and using RAC systems in compliance with applicable laws and acceptable use standards.
12. Security Incidents
Any suspected data breach, unauthorized access, or security incident is investigated promptly. RAC maintains incident response and business continuity plans to minimize impact and restore services.
13. Third-Party Links
Our digital platforms may contain links to third-party websites. RAC is not responsible for the privacy practices or content of external sites.
14. Compliance
RAC complies with applicable federal, provincial, and local privacy and data protection laws. Violations of this policy may result in disciplinary or legal action where applicable.
15. Policy Updates
This Privacy Policy may be updated periodically. Changes will be posted on this page with a revised effective date.
16. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact: